Business information
EaseHound is an online retail brand operated by Omniscale LLC, a Wyoming limited liability company. Customer support is available at support@ease-hound.com and +1 737 864 0970. Our public business mailing address is 5830 E 2nd St, Ste 7000 #36102, Casper, WY 82609, United States.
EaseHound does not operate a physical retail storefront or fulfillment warehouse at this address. It is not an automatic return destination. Approved returns receive written instructions with the correct return location after the support team reviews the order.
Built around older dogs and everyday care
EaseHound selects practical, premium-looking products for dog parents supporting changing routines as dogs get older.
Our catalog focuses on rest, mobility, travel, feeding, and everyday use.
How fulfillment works
EaseHound does not currently operate or use U.S. fulfillment warehouses. Third-party suppliers, fulfillment platforms, distribution facilities, and carriers outside the United States may store, pack, and dispatch products on our behalf. Packaging, tracking origin, or sender details may show a fulfillment partner, and items may arrive separately. EaseHound remains the retailer and store contact for order support, product questions, shipping questions, and approved return requests.
What we look for in products
We prioritize practical comfort, stable setup, easy-care details, clear product information, and straightforward policies. We publish verified dimensions, materials, manufacturer information, care details, and limitations when reliable source evidence is available.
What EaseHound does not claim
EaseHound does not claim to manufacture every item, own fulfillment warehouses, employ veterinarians, or operate medical facilities. EaseHound products are comfort and routine products, not medical devices or treatments. For injury, pain, diagnosis, or mobility changes, shoppers should speak with a veterinarian.